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Personal office:

 
 
office@promomed.com.ua
+38 (067) 00-414-00
1 1 1

 

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Service center

WE OFFER:

  • Introduction to the exploitation of laboratory equipment (new or used).
  • Warranty and post warranty service of laboratory equipments.
  • Diagnostics of defaults, repairs of any complexity (including piecemeal repair, setup PCBs).
  • Repairing of any complexity in the framework of the warranty, maintenance of the equipment in accordance with the technical regulations.
  • Preventive maintenance of complicated laboratory equipment.
  • Long-term contracts: annual maintenance according to the regulations of the manufacturer for the proper equipment with the replacement of consumables.
  • The repairs to the period of the contract on the road or in a service center.
  • Programming, calibration of laboratory analyzers, consulting staff, on site in the customer laboratory.

METROLOGICAL MAINTENANCE

  • Organization and maintenance of the state metrological verification for the customer.

BRIEFING OF REPRESENTATIVES OF THE PARTNER COMPANIES

  • Full support of business partners for repair issues , technical documentation, spare parts and consumable components of the devices . Instruction on repair equipments.

TELEPHONE CONSULTATIONS

  • The Promo-Med Ltd. gives telephone consultations to the medical staff and their representatives about the maintance of equipment.

PACKAGE OFFERS FOR OFFER-SALES SERVICE

Quality of service quality is guaranteed by high qualification of engineers, who were trained and certified by the manufacturers. We offer a wide range of service options that allows you to choose the option which that is good exactly for you and will help you to get the best clinical and economical result

Engineers:

Service-engineer of the first category, the engineer - electronics.

Annually trained to repair and maintain laboratory equipment at the company - manufacturer Diagon Ltd (Hungary).

Specialization:

  • The installation, the repair and the service of automated hematology analyzers, known world producers (3Diff and 5 Diff) such as: Diagon, Abbott, Sysmex, Coulter, ABX and others.
  • Service electrolyte analyzers K+, Na+, Ca+,  blood gas analyzers.

During 5 years he was working as a service engineer of electronic equipment in Czech Republic.